Hiverta Authorised Distributor Agreement

Hiverta appoints you as a non-exclusive authorised dealer of Hiverta-branded agri-inputs. Non-exclusive means Hiverta may appoint other dealers, and may sell directly, in the same area.

Your territory is the area recorded against your firm in your dealer profile — your district, taluka and the addresses on file. You are expected to sell within it. You may not appoint sub-dealers, franchisees or agents in Hiverta's name, and you may not present yourself as Hiverta's exclusive representative, its branch, or its employee.

You may use the Hiverta name and marks only to sell genuine Hiverta product supplied by us, and only while this appointment is in force. You may not re-label, re-pack, or alter product or its packaging.

You are responsible for holding and keeping current every licence your state requires for the categories you stock — seed, fertiliser and pesticide licences in particular — and for complying with the law that governs their storage, display and sale.

An order you place through the Hiverta app or dealer portal is an offer to buy. It becomes a contract only when Hiverta approves it. Until then it can be changed or declined, and prices shown are the prices quoted at the time of the order.

Hiverta may approve an order in part. If stock is short, or a line cannot be supplied, we may approve fewer units than you asked for and invoice only what is actually approved. The quantities on your tax invoice, not the quantities you requested, are what you owe for. Your order screen shows the approved quantity beside the requested one, so the difference is never silent.

A quantity that is not approved is simply not supplied and not billed. It does not carry forward as a back-order unless we tell you it does.

Risk in the goods passes to you on delivery to you or your carrier. Title passes when the invoice for those goods is paid in full.

Check every consignment on arrival. Shortages, breakages or wrong despatches must be reported within 7 days of delivery, with the invoice number, so we can trace the batch.

Hiverta may set a credit limit for your firm. It is shown to you on your dashboard, your ledger and at checkout, and it is enforced, not advisory: an order whose value exceeds your available credit is refused at the moment you place it.

Available credit is your credit limit less everything still outstanding on your open invoices, with any credit notes already netted off. Paying an invoice releases the same amount of headroom for your next order.

Unless your invoice states a different date, payment is due 30 days from the invoice date. Interest accrues on any amount left unpaid after the due date at 18% per annum, on a simple-interest basis, from the due date until payment. This is the same rate printed on the invoice itself.

Payments are applied to your account and shown on your ledger. Where a payment is received but not yet allocated to a specific invoice, your statement balance and your outstanding balance may differ for a short period; both figures are visible to you.

Hiverta may reduce or withdraw a credit limit, or require payment in advance, if invoices are running past due or your KYC lapses. We will tell you when we do.

Raise a return request through the app or portal, against the order it relates to, and say how many units of each line you are returning and why. Please raise it promptly — goods must still be in saleable condition, in their original sealed packaging, within shelf life, and stored as the label requires.

Hiverta reviews a return line by line and may accept a quantity in full, in part, or not at all — for example where goods have been opened, damaged in your custody, or are past their expiry. You will see the decision on each line.

Accepted quantities are settled by credit note, at the price on the original invoice with the tax on it reversed. A credit note reduces what you owe on your account; it is not a cash refund, and it does not entitle you to withhold payment on an unrelated invoice.

Expired stock, product damaged by poor storage, and product bought from anyone other than Hiverta are not returnable.

Your firm name, constitution, GSTIN, PAN, addresses, bank details, licences and the documents you upload must be true, complete, and yours. We rely on them to invoice you correctly, to apply the right GST treatment, and to decide your credit limit.

Tell us within 15 days if any of it changes — a new GSTIN, a renewed or lapsed licence, a change of premises, a change in ownership or constitution, a change of bank account. Some changes require fresh documents and re-verification before your account is unlocked for ordering.

An incorrect GSTIN or state can put the wrong tax on your invoice, which is expensive for both of us to correct. If information you gave us turns out to be false or materially incomplete, Hiverta may suspend ordering, re-verify your KYC, or terminate the appointment, and you are responsible for any tax, penalty or interest that arises from it.

Ordering is available only while your firm is active and your KYC is approved. If your KYC is pending, rejected or expired, new orders are put on hold until it is in order.

Hiverta may suspend ordering, immediately and with notice to you, if:

• invoices are past due, or your account is over its credit limit;
• your KYC has lapsed, or a required licence has expired or been cancelled;
• there is credible evidence of counterfeit, diverted, re-labelled or misbranded product, or of sale outside the categories you are licensed for.

Either of us may end this appointment by giving 30 days' written notice, without needing a reason. Hiverta may end it immediately for a serious breach that is not fixed within 15 days of us asking you to fix it, or on insolvency.

What survives the end of the appointment.Everything you owe becomes payable on the terms above, and interest keeps running until it is paid. You must stop using the Hiverta name and marks and stop describing yourself as an authorised dealer. You keep access to your own invoices, credit notes, receipts and ledger — they are your records, and suspension or termination does not take them away from you. Unsold stock in saleable condition may be bought back at Hiverta's discretion, on the return terms in clause 4.

This agreement is governed by the laws of India, including the Sale of Goods Act 1930, the Indian Contract Act 1872, and the seed, fertiliser, insecticide and GST legislation applicable to the goods and to the parties.

Talk to us first: raise a dispute with your assigned Hiverta officer or the accounts desk, and we will try to settle it within 30 days. Anything still unresolved is subject to the exclusive jurisdiction of the courts at Gurgaon, Haryana — the same jurisdiction printed on every Hiverta tax invoice.

Nothing here takes away a right you have under a law that cannot be contracted out of.